>> Presumably Word crashes like hell for everybody else too,
> 
> No.

Are you seriously suggesting that there are people for whom Word doesn't 
crash?

>> (Last time I tried it, my copy of Word ended up permanently broken 
>> until I erased my normal template and deleted a chunk of my per-user 
>> registry.)
> 
> Never heard of that before.  Put your pointer inside a heading, then 
> click the arrow next to that little box that says "Normal" at the top, 
> and choose "Heading 1".  Do that for all the titles.  Then, to change 
> that style, go to Format->Styles, click the little menu arrow next to 
> the one you want to change and "Modify...".  ANd then, once you've made 
> your changes, it applies them to everything in the document with that 
> style!!!!  Clever eh?

I guess my mistake was in attempting to *change* the default styles. You 
know, permanently. Seemed to screw up just about everything Word-related.

On the other hand, having to spent 20 minutes changing all the ugly 
style defaults to what *I* want them to be every single time I open Word 
just seems like way too much work...

>> Well no, they start with a blank report document that contains all the 
>> section headings and standard text, already formatted.
> 
> So it's not blank then ;-)  Sounds to me like maybe that document is 
> corrupt somehow, so every single "new" document they make still is based 
> on this corrupt file.  Try, just once, opening the file with "Open and 
> repair" and then save it again.  Then get them to use this one in future.

The documents built from this "blank report" document are reasonably 
reliable. The ones built from customer-supplied templates tend to crash 
incessently. So yes, I would imagine these templates are corrupted.

-- 
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*

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